Our policies

Book online at any hour, or call. The first visit takes a deposit to hold your time, and it goes toward your service. Argelia confirms by text or email, whichever you choose.

Please give 24 hours' notice to cancel or move a visit. Arriving late may shorten your visit, because the time after yours is held for someone else.

If you miss a visit without telling us, the deposit is kept. Argelia is glad to rebook you, and she'll ask for a deposit again on the next one.

Cutis sees adults. A client under 18 comes with a parent or guardian, who signs the booking and stays for the consultation. The room is small, so a friend or family member waits in the front room.

Argelia tries a new product on a small area first and waits before using it on your whole face. Tell her about sensitivities and allergies on the booking page. Reactions can happen with any skin product; if one does, tell Argelia and she'll change the plan.

If a visit didn't go the way you expected, tell us within a few days and we'll make it right. Argelia changes the plan at your next visit.

Tips are welcome and never expected. You can add one when you pay.

At booking, Argelia tells you what to pause for a few days, such as products that exfoliate, and what to bring. Come a few minutes early, with your skin as it is. Don't pick at it beforehand.

If you are pregnant or might be, use a prescription skin medicine or have a skin condition a doctor is managing, ask your doctor before you book. Argelia may also suggest a dermatologist or your doctor at a visit, and she'll say why.